01362 695939 info@factrain.co.uk

First aid training in and around Dereham, Norfolk

First Aid + Care Training is a Registered Training Organisation committed to providing a fun and interesting way to learn essential lifesaving skills. Our fully certified courses are designed to make learning these skills as easy as possible so you can remember and apply them when they’re really needed. We use a range of learning materials, presentations and interactive practical demonstrations to deliver our courses, ensuring participants feel confident and able to deliver first aid in a variety of settings.

We coordinate and deliver first aid and health care education in both the public and private sectors across Norfolk. Our clients are businesses, universities, colleges, leisure centres, shops, residential/nursing care facilities, to name but a few.


We pride ourselves on the quality of our staff. All our trainers are registered nurses, paramedics or equally qualified personnel with many years of experience. They are all up‑to‑date with the latest clinical practices and developments, providing a wealth of knowledge from real work experiences. We do not use volunteers or inexperienced staff. Every trainer on our team must have:

A current first aid certificate to HSE standard or equivalent

A minimum of five years post qualification professional experience

A current First Aid Instructor’s certificate

A teaching qualification to a minimum standard of PTTLS Level 3

Direct experience in pre-hospital care and/or emergency medicine

Demonstrate expertise in presenting first aid training to a range of client types

Our health care trainers are also required to have an appropriate medical, nursing or other qualification and direct health care experience in the public or private health care sector for at least five years.

George Connor BSc (Nursing) RGN
Managing Director, Clinical Director

George has had a long career as an army combat medic and as a nurse. He has worked in a number of hospitals throughout the UK and overseas and has a wide range of knowledge and experience in prehospital care. He is a clinical care consultant advising on clinical audit, risk assessment and nursing/care home management. George is also a member of the Faculty of Prehospital Care, of the Royal College of Surgeons of Edinburgh.

Christine Thornton RSCN, RGN
Training Director, Paediatric Adviser

Christine was a senior paediatric nurse. She is also a specialist Maternity Nurse who has worked in Europe and the Middle East as a paediatric care advisor. She has particular interest in training carers and first aiders who work in all aspects of child care. She has developed our paediatric training programs so that they not only fulfill the EYFS and Ofsted requirements but also explain childhood medical conditions for the first aider or carer.

Howard Skinner

On leaving the RAF, Howard served with the Kent Fire & Rescue Service for 27 years. He is our lead instructor in fire related training and safety. He is also a trainer in First Aid and manual handling.

David Green
State Registered Paramedic

Dave served with distinction in the RAF for 22 years before joining the Ambulance service in 2003. After working as an ambulance technician he qualified as a State Registered Paramedic in 2009. Dave is our advisor on all matters relating to emergency and prehospital care and updates our emergency training programs regularly.

Our accreditations

First Aid + Care Training is nationally recognised and accredited through the Qualifications Network (QNUK), a leading first aid awarding body.

Our courses are fully compliant with Ofqual (Qualifications and Credit Framework QCF) and meet the statutory framework for the Early Years Foundation Stage (EYFS) and all Ofsted requirements.